Netherlands, Eindhoven

Privacy Policy

Who we are

Our website address is: https://bioromania.nl.

Echt & Puur cares a lot about your privacy. We therefore only process data that we need for (improving) our services and we handle the information wehave collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.
This privacy policy applies to the use of the website and the services provided by Echt & Puur. This privacy policy describes what data about you is collected by us, what this data is used for and with whom and under what conditions this data may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to
the personal data you provide to us.
If you have any questions about our privacy policy, you can contact our contact person for privacy matters, you will find the contact details at the end of our privacy policy.

About data processing

Below you can read how we process your data, where we store it (or have it stored), which security techniques we use and who has access to the data.

Payment processors


We use Mollie platform to process (part of) the payments in our webshop. Mollie processes your name, address and place of residence details and your payment details such as your bank account or
credit card number. Mollie has taken appropriate technical and organizational measures to
protect your personal data. Mollie reserves the right to use your data to
further improve the service and to share (anonymized) data with third parties in this context.
All the above-mentioned guarantees with regard to the protection of your personal data also
apply to the parts of Mollie‘s service for which they engage third parties. Mollie does
not store your data for longer than is permitted under the statutory terms.

Shipping and logistics


PostNL
If you place an order with us, it is our job to have your package delivered to you. We use the services of PostNL to carry out deliveries. For this purpose, it is necessary that we share your name, address and residence details with PostNL. PostNL only uses this information for the purpose of executing the agreement. In the event that PostNL uses subcontractors, PostNL will also make your details available to these parties.
DHL
If you place an order with us, it is our job to have your package delivered to you. We use the services of DHL to carry out deliveries. DHL only uses this information for the purpose of executing the agreement. In the event that DHL uses subcontractors, DHL will also make your details available to these parties. For this purpose, it is necessary that we share your name, address and residence details with DHL.


Invoicing and accounting


We utilize the services of Pro-Bookkeeping & Tax Advisory, operating through the Jortt BV platform, to manage our administration and bookkeeping. To facilitate this process, we share your name, address, place of residence, and order details with them. This information is used exclusively for administering sales invoices.

Your personal data is transmitted and stored securely, with Pro-Bookkeeping & Tax Advisory committed to maintaining the highest level of confidentiality. They are required to safeguard your information and will handle it with the utmost care. Rest assured, Pro-Bookkeeping & Tax Advisory will not use your personal data for any purposes other than those explicitly stated above.
GDPR Privacy Notice: Invoicing and Accounting

To manage our administration and bookkeeping, we partner with Pro-Bookkeeping & Tax Advisory, utilizing the Jortt BV platform. As part of this process, we may need to share your personal data, including your name, address, place of residence, and order details, with them. This data is used strictly for the purpose of processing and administering sales invoices.

We take your privacy seriously. Your personal data will be transmitted and stored securely, in full compliance with GDPR regulations. Pro-Bookkeeping & Tax Advisory is bound by strict confidentiality agreements and is obligated to handle your information with the highest level of care and protection. They will not use your data for any purposes other than those explicitly outlined here.

If you have any questions or concerns about how your data is handled, please do not hesitate to contact us.

Purpose of data processing


General purpose of the processing
We use your data exclusively for the purpose of our services. This means that the purpose of the
processing is always directly related to the order you provide. We do not use your data for
(targeted) marketing. If you share data with us and we use this data to
contact you at a later time – other than at your request – we will ask you for explicit permission to do so. Your
data will not be shared with third parties, other than to meet accounting and other administrative
obligations. These third parties are all bound to confidentiality on the basis of the agreement
between them and us or an oath or legal obligation.

Automatically collected data
Data that is automatically collected by our website is processed with the aim of
further improving our services. This data (for example your IP address, web browser and
operating system) is not personal data.
Cooperation with fiscal and criminal investigations
In certain cases, Bioromania may be required by law to share
your data in connection with fiscal or criminal investigations by government authorities. In such a case,
we are forced to share your data, but we will oppose this within the possibilities that the law offers us

Retention periods
We retain your data for as long as you are our client. This means that we retain your client profile until you
indicate that you no longer wish to use our services. If you indicate this to us, we will
also regard this as a request to be forgotten. Based on applicable administrative obligations, we must
retain invoices with your (personal) data, so we will retain this data for as long as the applicable
term runs. However, employees no longer have access to your client profile and documents that
we have produced in response to your assignment.

Your rights
Based on the applicable Dutch and European legislation, you as a data subject have certain rights with
regard to the personal data that is processed by or on behalf of us. Below we explain what
these rights are and how you can invoke these rights. In principle, in order to prevent misuse, we
only send transcripts and copies of your data to your e-mail address already known to us. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to
identify yourself. We keep an administration of processed requests; in the event of a request to be forgotten, we administer anonymized data. You will receive all transcripts and copies of data in the
machine-readable data format that we use within our systems. You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we are using your personal data incorrectly.

Right of access
You always have the right to view the data that we (have) process and that relate to you personally or can be traced back to you. You can submit a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data to the e-mail address known to us, with an overview of the processors who have this data, stating the category under which we have stored this data.

Right to rectification
You always have the right to have the data that we (have) process and that relate to your person or
can be traced back to you, adjusted. You can submit a request to that effect to our contact person
for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data has been adjusted. Right to restriction of processing You always have the right to restrict the data that we (have) process that relate to your person or can be traced back to you . You can submit a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data will no longer be processed until you lift the restriction.

Right to portability
You always have the right to have the data that we (have) process and that relate to your person or
can be traced back to you, performed by another party. You can submit a request to that effect to
our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies of all data about you that we have processed or that has been processed by other processors or third parties on our behalf to the e-mail address known to us. In all probability, we will no longer be able to continue providing the service in such a case, because the secure linking of data files can then no longer be guaranteed.

Right to object and other rights
You have the right to object to the processing of your personal data
by or on behalf of Bioromania in applicable cases. If you object, we will immediately cease processing the data pending the handling of your objection. If your objection is justified, we will
provide you with transcripts and/or copies of data that we (have) processed and then permanently cease processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.

Changes to the Privacy Policy

We reserve the right to change our privacy policy at any time. However, you will always find the most
recent version on this page. If the new privacy policy has consequences for the way in which we
process already collected data with regard to you, we will inform you of this by e-mail.

Contact details
Echt & Puur Sallandlaan 47 Eindhoven WhatsApp phone number 31649821577 Simos Email: contact@bioromania.nl Chamber of Commerce number: 94389969 VAT identification number: NL005080765B55

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